waited 15 minutes for the car to be cleaned
easy and plenty of information and reminders.
No hard selling of insurance or upgrade. Courtesy service by every staff. Easy and fast rental and return. Short queue. They said they gave me an upgrade, from Ford Focus to Hyundai Ioniq hybrid, but I am not sure. I cannot search for this car in their web site. Nevertheless, the car condition is very good and comfortable to drive in.
服務員很好，非常nice。很好商量，也不會亂加費用。還幫忙填填單交擁堵費。
有問必答，非常好，現代能夠給到迅速準確的回覆。
剛開始開右方向盤的車有點緊張，但是開了一陣之後就熟悉了，然後幾天開起來越來越順，反而英國的道路比較好走，只要你等規則，不用擔心別人亂闖亂撞，還更不會發生交通意外，比國內更安全。
有點小磕碰沒問題，車不用洗。還車遠比自己想象的容易
還是不錯的，只是當時交車那女的英文太快，溝通起來有點困難
自駕確實很舒服，加上英國沒那麼大，基本在三小時內可以到達。但是駕駛習慣和國內差別非常大，不建議新手租車
Very easy to pick up and return. The car is also good!
Good
