Staff only focus on selling add on service without explanation of any detail of the car rental. And added a optional insurance to the bill without getting the consent from me. And when I ask the staff the additional charge on the printed bill, she cheat us that the charge is compulsory and will refund after car return. Turn out is cheating us.
回覆快速
Be careful of force adding optional insurance to your bill.
取車門市工作人員印度人存在故意欺詐客户行為，擅自加入收費保險項目，還謊稱是預授權，人品素質極差，投訴把合同的還車日期都寫錯了，也不承認，以後不會再選這家租車公司了
處理問題及時
整體感覺一般，服務也不是 熱情，取車的時候驗車比較隨便，沒有很好的記錄清楚本來已有的刮痕，令人不是十分放心。
有問題資訊，可以解答得得到。
在克羅地亞自駕是挺好的，車輛不是特別多，走高架方便
態度非常好，很熱心
滿意
風景好
